- We only collect your information for four purposes
- What kind of information does Contacts for Good collect?
- How does Contacts for Good use my information?
- Does Contacts for Good share my information with third parties?
- How do I access my information? How do I update my information?
- How do I remove my information from email, postal mailing and telephone lists?
- How does Contacts for Good make sure my order information is secure?
This policy describes what information Contacts for Good might collect and why we collect it. This policy also describes your options concerning how we collect and use your information.
If our information practices change in the future, don’t worry, we will notify you by posting the policy changes directly to this web page before any changes are implemented.
We only collect your information for four purposes:
- To process your order (including verification of your prescription, with a phone call to your doctor if necessary)
- To verify your vision insurance information
- To improve your online shopping experience
- To let you know about our promotions. We hate spam too, so we’ll only message you if it’s about something awesome. Of course, we will use and maintain your information responsibly and won’t sell, rent or loan it to anyone.
What kind of information does Contacts for Good collect?
We collect personal information that you provide (such as name, mailing address, phone number, email address, credit card number, patient’s name (if different from your own), the contact lens prescription, and, when placing an order with your insurance, we gather specific information about your vision insurance plan in order to verify your allowance.
We also use third-party service providers to track and analyze non-personally identifiable information about our visitors and customers. We use this information to improve our site and plan for technical improvements. Additionally, this information may be used by our third party service providers to direct advertising content on other web sites. For more information about this type of advertising visit www.networkadvertising.org/managing/opt_out.asp. All data collected by our service providers on behalf of Contacts for Good is owned and used solely for the benefit of Contacts for Good We reserve the right to publish non-personally identifiable summary information regarding our website visitors for promotional purposes. Please note that this is not personal information, it only consists of general summaries of the activities of our visitors and customers.
How does Contacts for Good use my information?
First, we use your personal information to fulfill your orders. Second, we use it to confirm your order, or contact you or your eye care provider in the case that we have any questions about your order. Third, we may use your information to help us better improve our site design and your shopping experience. Finally, we may send you information about our products, services, contests, and surveys.
Does Contacts for Good share my information with third parties?
We do not share your personal information with any third or outside party, except to verify your prescription and your vision insurance if applicable. If you don’t want to receive any commercial email from us, we will be happy to add your email address to our “do not mail” list.
How do I access my information? How do I update my information?
Currently, all customers check out as guests on the site. If you need to update your personal information you call us at 1-844-783-5546 or email us at [email protected] and we can make those changes for you. In an upcoming version of the site, you will be able to access your account by clicking the “My Account” button on the top of any Contacts for Good page.
How do I remove my information from email, postal mailing and telephone lists?
Currently, all customers check out as guests and do not create an account. To change your email preferences, you can call one of our customer care representatives at 1-844-783-5546 or email us at [email protected]
If you prefer not to receive postal mail, please let us know by sending us an email to [email protected] or give us a call at Contacts for Good 1-844-783-5546.
PLEASE NOTE: Requests to be removed from the postal mail list may take up to 6-8 weeks to process. Sorry about that. Also, if you remove your name and address from our email or postal mailing lists, we will maintain your name in a “do not mail” file to ensure that we can honor your request.
When you make a purchase, we will send you an email to confirm your order, and send an email when your order is shipped. We may also need to contact you via phone, postal mail or email if we have other questions regarding your order.
How does Contacts for Good make sure my order information is secure?
Protecting your order information is a priority for us. We use Secure Sockets Layer (SSL) technology to protect the security of your online order information.
We’ve gone to great lengths to ensure that we are HIPAA compliant. Not only is your order information secure, but also your personal health information like your prescription and insurance information. We use a fully HIPAA compliant server and our office staff is also HIPAA compliant. Your personal health information is treated with utmost care.
The cookies we use are small files stored on your computer's hard drive that contain information that is used to track the pages of the sites you've visited.
You can turn off your cookies from your web browser. However, if you turn your cookies off, we will not be able to track your order, enable your purchase from our site, or recognize you as a registered user to allow you access to your account information.